Why being open counts
The rush to “add value”…
Tactical
Anatomy of a sales process
Getting really clear on the moving parts of your sales process helps you get clarity and work efficiently. We break down the components and help you avoid common issues.
Customer success is … sales?
Why the heck are we writing about customer success? Sales and customer success should be complimentary but we’re seeing some conflict. Here’s why we think that’s happening.
Don’t overcomplicate your sales process
It’s too easy to over-complicate your sales process. Here’s how to keep it simple, efficient, and valuable …
Your first sales hire and how to set them up for success
It’s not enough to find a superstar rep who gets the deal, here’s how you can avoid some of the common pitfalls with your first hire for sales…
Talking to your product team
Build a relationship that benefits the whole company with a bit of understanding about how you think differently…
Churn prevention starts with sales
Thinking about where sales belongs in your customer journey can solve problems upstream…
What’s really involved in a CRM implementation
Don’t fall into the trap of blaming your CRM if your team doesn’t use it, there’s another key factor…
Time management for sales managers
There will never be enough hours in the day so you need to be intentional about how you spend them…