When good reps go bad
We all know what happens when we make assumptions, right?
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Artificial “Intelligence”
I, for one, don’t welcome our robot overlords …
Telling isn’t coaching…
It’s easy to fall into the trap of doing and not helping. It feels like a shortcut but it will cause more work in the long run …
Hope, pray & try are not strategies
How do your reps feel about pipeline reviews?
You probably can’t avoid making mistakes
It’s not about avoiding mistakes, it’s what you do when you make them …
Software won’t do your job for you
What does a key on your keyboard have to do with being a good manager?
Make sure your team knows their worth
Your reps are more than just their quotas …
Take the fear out of transparency
Enable a culture of visibility and accountability without the fear …
Helping your team to value conversations
Don’t make demos be presentations, have them lead a conversation with the prospect instead …
A very nerdy analogy
A valuable lesson about communication that came from an unlikely place …